How much do the treatments cost?
Dental rates are set every year by the Dutch Care Authoroties (NZa). You can have an accurate overview of the cost per treatment on the site of independer.
The dental rates of 2020 should be the same at every dentist. However, you may find that dentists charge different rates for a treatment. This will be due to the addition of extra treatment procedures. In our practice we keep your personal financial situation in mind and create the correct treatment plan within your means.
Who sends out the invoices?
To allow us to focus 100% on your care, we have outsourced our payment administration to Infomedics. You will receive clear and transparent invoices from Infomedics with all the necessary information available at one glance.
What does this mean for me? Should I pay direct, or will my invoice be forwarded to my insurance company?
If you have chosen a dental care package in your insurance policy, Infomedics will automatically contact the insurance company we have on record for you. If you have full coverage, you won’t receive an invoice from Infomedics. In this case, you will find the declaration back in your insurance overview.
In case of partly coverage, Infomedics will send you the invoice. This invoice will include an overview where at one glance you will see what is covered by your insurance and when applicable what you need to pay. This level of coverage depends on your insurance policy. You are expected to pay any amount not covered by the insurance to Infomedics.
When there is no coverage on the invoice you should pay the whole amount directly to Infomedics.
I don’t agree on the coverage of the insurance. What can I do?
Any questions regarding coverage please contact your insurance company directly.
Frequently Asked Questions
How can I make payments to Infomedics?
You can pay the invoice from Infomedics in various ways, e.g. via iDEAL or an (electronic) bank transfer. For an overview of all the payment options, please go to: www.infomedics.nl.
I need more time for the payment of the invoice, what can I do?
Contact infomedics directly. If you are English speaking only, please contact them by phone as they don’t have an English website.
I have another question for Infomedics, what can I do?
You can send an e-mail or call them via phone number 036-2031900 (available from Monday till Friday 9am till 5pm).